Entry Tickets
Validate entry quickly using Smartix Scan, with optional exit and re-entry support. Clear Permit / Block indicators combined with audio and haptic feedback allow staff to process large volumes of attendees efficiently.
Smartix Scan Mobile scanning for Managed passes
Smartix Scan is the mobile companion app for Smartix Managed passes. Using a smartphone or supported scanning device, organisations can validate tickets, add loyalty points, redeem gift cards and manage membership access in real time.
Combined with Smartix Studio, it provides a complete operational system for wallet passes without requiring organisations to build their own scanning infrastructure.
Read nore about Managed Passes here.
Event / Membership Entry 
Retail Loyalty 
What Are Managed Passes?
Standard wallet passes support scanning, validation and live updates, but organisations must provide the surrounding infrastructure themselves. This typically means deploying their own scanning equipment, operational software and back-end systems, as well as integrating with the Smartix API to update passes when actions occur.
Smartix Managed Passes provide this operational layer as part of the Smartix platform. They are designed to work directly with Smartix Scan, allowing organisations to validate entry, manage memberships, add loyalty points, issue stamps and redeem stored value without building or maintaining their own scanning infrastructure.
For a deeper explanation see Managed Passes Overview.
Membership Cards
Confirm membership status instantly, including tier level, expiry and other member details. Pass content can be updated and notifications sent whenever membership information changes.
Loyalty Cards
View points balances, add points and redeem rewards directly through Smartix Scan. Transaction history is recorded automatically and loyalty programmes can support customer self-signup.
Stamp Cards
Add stamps, redeem completed cards and review transaction history from within Smartix Scan. All managed passes include full audit tracking with timestamps, scanner user IDs and GPS location data.
Gift Cards
Check balances, debit purchases, process refunds and manage top-ups through Smartix Scan. Smartix Managed Gift Cards can improve cash flow while increasing overall customer spending.
Fast Entry and Membership Validation
Entry tickets and membership passes are designed for high-speed validation. Smartix Scan verifies the pass instantly and provides clear Permit / Block feedback so staff can process people quickly while maintaining full audit tracking.
Scan the Pass
Staff scan the wallet pass barcode using the Smartix Scan app. The pass is recognised immediately and Smartix verifies that it was issued by your organisation.
Validate the Pass
Smartix retrieves the pass data and checks the relevant rules such as validity, expiry, entry limits or membership status.
Permit or Block Entry
The Scan App displays a clear Permit or Block result with visual, audio and haptic feedback so staff can respond instantly.
Ready for the Next Scan
After validation the scanner returns immediately to scanning mode, allowing rapid throughput for busy venues and events.
Interactive Retail and Loyalty Actions
Retail passes such as loyalty cards, stamp cards and gift cards are designed for interactive use. After scanning the pass, Smartix Scan presents a simple action interface allowing staff to update balances, add rewards or redeem value.
Scan the Pass
The wallet pass barcode is scanned using Smartix Scan and the pass data is retrieved securely from the Smartix platform.
View Pass Details
The Scan App displays relevant information such as points balance, stamp progress or gift card value.
Perform the Action
Staff can carry out actions such as adding loyalty points, adding stamps, redeeming rewards, spending gift card balance or issuing refunds.
Update the Pass
Any changes are written back to the pass instantly so the customer immediately sees the updated balance or reward progress in their wallet.
A Complete Operational System
Smartix Scan works together with Smartix Studio and the Smartix platform to provide a complete operational system for managing wallet passes. Organisations do not need to build their own scanning infrastructure, back-end services or operational software. Smartix provides the tools required to design passes, issue them to customers and process them in the real world. This makes it possible for organisations to run digital wallet programmes without POS integrations, custom scanning apps or bespoke development.
Pass Design
Create and manage pass templates using Smartix Studio. Design branded passes and configure how they behave when scanned.
Scanning Operations
Use the Smartix Scan app to validate tickets, verify memberships, add loyalty points, issue stamps or redeem balances in real time.
Operational Backend
Smartix provides the cloud platform that records scans, updates passes and maintains the operational logic behind managed passes.
No Infrastructure Required
Organisations can run entry systems, loyalty programmes or membership validation without deploying their own servers, scanners or custom software.
Customer Self-Signup
Smartix can automatically create a public signup page for Managed Loyalty Cards and Stamp Cards.
Retailers receive a QR code that can be printed and displayed in-store. Customers simply scan the code to visit signup.smartix.uk where they can install the pass directly into their wallet.
This allows customers to join loyalty programmes or collect stamp cards without staff needing to issue passes manually.
Simple In-Store Signup
Display the provided QR code in your shop, café or venue. Customers scan the code and install the pass on their own device in seconds.
No Staff Involvement
Retailers do not need to manage pass distribution. Customers install the pass themselves, reducing operational overhead.
Usage-Based Pricing
Loyalty and stamp cards are issued free of charge. Smartix charges a small usage fee only when a reward is redeemed, such as when a completed stamp card is used or loyalty points are spent.
Smartix Scan Questions
Common questions about using Smartix Scan to validate and manage wallet passes.
Q. Do we need special scanning hardware?
No. Smartix Scan runs on normal smartphones, so no dedicated scanning hardware is required.
Staff can simply use the Smartix Scan app on a compatible smartphone to validate passes and perform actions such as adding loyalty points or redeeming balances.
Q. Which passes work with Smartix Scan?
Smartix Scan works with Smartix Managed Passes, including entry tickets, memberships, loyalty cards, stamp cards and gift cards.
These pass types are designed to interact with the Smartix platform so scanning can validate passes and perform operational actions.
Q. Can multiple staff use the Scan app?
Yes. Each staff member can log in using their own account credentials.
This allows organisations to track which user performed each scan, providing a full operational audit trail.
Q. Does scanning automatically update the pass?
Yes. When an action is performed in Smartix Scan, such as validating entry or adding loyalty points, the pass is updated automatically.
The customer immediately sees the updated information in their wallet.
Q. Do you need to log into the Scan app?
Yes. Users must log in before using Smartix Scan.
You can sign in using a username and password, Apple, Google or LinkedIn. NFC login is also supported for faster staff authentication.
Q. Can I create my account from the Scan app?
No. User accounts must be created and enabled in Smartix Studio before they can access the Scan app.
Q. Is there a cost to use Smartix Scan?
No. The Smartix Scan app is free to download and free to use.
Q. How does NFC login work?
Administrators can program an NFC tag with a user's login credentials using a special admin screen within the Scan app.
Staff can then tap their NFC tag against the phone to log in instantly. This works in a similar way to point-of-sale systems where employees tap their ID card to activate a terminal.
Compatible NTAG215 NFC tags are inexpensive and widely available.
Download Smartix Scan
Once you have created an account at Studio.Smartix.uk, create some Managed Passes for free and try them out with Smartix Scan.