Collection Receipts
Digital collection receipts that customers cannot lose
Replace paper collection tickets with Apple Wallet and Google Wallet passes that stay with your customers. Notify them when items are ready, simplify collection and create new opportunities for follow-up, reminders and repeat business.
Choose the approach that suits your business
Every collection process works differently, which is why Smartix supports two approaches to digital collection receipts.
Custom Collection Receipt Passes provide a flexible wallet pass that works with your existing order, repair, booking or collection systems. Smartix provides the pass itself, while you remain in complete control of barcode formats, fulfilment status and customer communication.
Managed Collection Receipts provide a complete operational platform. Smartix Studio, Smartix Scan and the Smartix cloud platform work together to issue receipts, identify items, update collection status and notify customers when their items are ready.
Whether you're replacing paper repair tickets, improving click and collect or creating a more polished service experience, Smartix gives you the flexibility to choose the approach that best fits your business.
More than proof of collection
A paper collection receipt usually ends its job the moment an item is collected. A Smartix collection receipt can continue providing value long after that.
Notify customers when their item is ready, update collection details if plans change and keep the same wallet pass available for future reminders, service intervals, promotions or repeat business. What begins as a simple collection receipt can become an ongoing customer communication channel.
A closer look
Designed around your service
A shoe repair shop could issue a digital receipt when shoes are left for repair, then notify the customer as soon as they are ready. A ski or skate servicing business might update customers throughout the service and later remind them when it is time for their next annual check. An online retailer could issue wallet-ready collection receipts for click and collect orders.
Because Smartix collection receipts remain live after they have been issued, they can continue supporting the customer relationship instead of being thrown away like a paper ticket.
Apple
Start simple. Grow over time.
Launch a simple digital collection receipt in minutes, then expand the experience whenever you're ready. Start with wallet-based proof of collection, introduce ready-to-collect notifications, connect to your repair or order management system, or use Managed Collection Receipts with Smartix Scan to verify collection in person.
Your customers continue using the same familiar wallet pass while your collection process grows behind the scenes.
Shoe repair
Replace paper repair tickets with wallet receipts that identify the customer, the item and the collection status.
Ski & skate servicing
Notify customers when equipment is ready and follow up later with seasonal service reminders.
Click & collect retail
Issue wallet-ready collection receipts for online orders that customers can easily find in store.
Dry cleaners
Keep collection details, order status and customer notifications in one simple wallet pass.
Repairs & servicing
Use digital receipts for watches, jewellery, phones, bicycles or other items left for repair.
Pharmacy collections
Provide collection-ready notifications and clear identification for prescription or healthcare-related pickups.
Create collection receipts that keep working
Create your Smartix Studio account and issue your first digital collection receipts for Apple Wallet and Google Wallet. Start free and discover how Smartix can turn collection into an ongoing customer engagement opportunity.