The Smarter UK Train Ticket
In the UK, train ticket formats are tightly regulated by RDG, and every ticket must comply exactly with their specifications. Smartix has implemented pre-approved ticket templates for D01 (Walk-on), D04 (PlusBus), D10 (Single-leg advance), D11 (Multi-leg advance), and D13 (BritRail) – templates that have already generated over 3 million tickets successfully.
Smartix tickets for Apple Wallet and Google Wallet are more than just digital passes: they include a full, auto-generated itinerary and can be updated and notified in real time, just like our other wallet passes.
What sets Smartix apart is the ability to update tickets instantly. If a customer changes their booking from the 10:00 train to a later service, their ticket—including itinerary and seat reservation—can be updated immediately. No emails, no confusion – just a seamless, up-to-date digital ticket.
Smartix also enables real-time journey notifications. Delays, cancellations, or other service updates can be sent directly to the customer’s device via lock-screen alerts, ensuring they never miss important information. Retailers can now provide full in-journey support, keeping passengers informed and reducing customer service queries.
